Top FAQs

What are your office hours?

Partners in Housing offices are open to the public Monday-Friday from 8:30 am to 4:30 pm.

We are located on the Myron Stratton Grounds (455 Gold Pass Heights).  If you are seeking assistance or wishing to donate, you will be unable to access the grounds after 4:30 pm or on weekends because there are gates surrounding the grounds. 

For our office closure schedule this holiday season, click here.

For our closure schedule in 2022, click here.

What is your mission?

Partners in Housing guides families in housing crisis from insecurity to stability, self-reliance, and prosperity.

Who do you serve?

Partners in Housing offers serves families experiencing homelessness or at imminent risk of becoming homeless. Families must have a dependant child under 18 years old in the household. Last year throughout the COVID-19 pandemic, we served 134 families including 257 children:

  • 94% of families were headed by single moms
  • 2% of families were headed by two-parent households
  • 2% of families were headed by grandparents
  • 2% of families were headed by single fathers

78 % of families are survivors of domestic violence

How do I qualify?

For eligibility information, click here to visit our Get Help page.

What is the "Family Self-Sufficiency Program"?

Partners in Housing’s Family Self -Sufficiency Program is our one-year transitional housing program with supportive services available to families with children experiencing homelessness in El Paso or Teller Counties.

This transformative experience includes:

  • One year of transitional housing, with families paying rent at 30% of their previous month’s income
  • Individualized Caseworker
  • Work It! Our career readiness program
  • Budget Counseling
  • Credit Counseling
  • Technology Assistance
  • Life Skills Classes
  • Housing Navigation
  • Childcare- Childcare is only available during program components
  • Access to two free donation centers that include furniture, clothing, baby items, food, hygiene products, household goods, and more.

What do the units look like?

We own 68 units throughout Colorado Springs that range from motel-style apartments to single-family homes. Families are placed in homes based on the size of their household. Photos shown below are of larger units that are offered to larger families with several children.

What is transitional housing?

Transitional housing is affordable supportive housing designed to provide housing and appropriate support services to persons who are experiencing homelessness or those who are at imminent risk of homelessness. Services provided at transitional housing facilities vary based on the needs of the population served.

At Partners in Housing, we offer one year of transitional housing in combination with supportive services to families with children. These services include an individualized caseworker, life skills classes, one-on-one budget and credit counseling, access to two free donation centers, career readiness workshops, child care, and housing navigation. Families pay 30% of their previous month’s income to get in the habit of saving for housing beyond our program and remove evictions from their records.

How can I help?

We have a variety of ways you can get involved by giving time, donating monetarily, or by donating items to our donation centers. For a detailed list, check out our “Give Hope” page.

Here are three easy ways to support Partners in Housing in under 30 minutes:

How do families find out about you?

Families are often referred to Partners in Housing by other nonprofit organizations in our local area, such as TESSA, Family Promise, Springs Rescue Mission, or Pikes Peak United Way.

How are you funded?

Partners in Housing is funded through grants, donations, and earned income.

To take a closer look at our financials, check out “Our Financials” page.

How do you acquire properties?

There is a story for every property acquired, but for some, it was the right place and the right time. We have had the opportunity to purchase homes through HUD foreclosures, from other non-profits, and with support from other organizations. HomeAid Colorado donated materials and labor, reducing the costs to build a home for families in the program. In 1999, Partners in Housing staff moved four homes across Colorado Springs that were donated by Colorado College.

Partners in Housing does not owe mortgages on any transitional housing properties. We are currently working on a project that will be ready for occupancy in the Fall of 2023.

What is the Donation Center?

Partners in Housing has a Donation Center available to families receiving services in the Family Self-Sufficiency program. All items available are donated by our local community and range from mattresses to hygiene items. When families are accepted in to the Family Self-Sufficiency Program, they often have few items on hand– often times arriving without personal items or furniture. With our Donation Center, families have the ability to “shop” for free, so they can focus their efforts on larger financial goals during their time in the program. When families move forward from our program, they still have access to this resource.

To learn about what we accept, our highest priority needs, and other information about giving items, please visit our Give Items page.

When do you accept donated items?

Partners in Housing accepts donations Tuesdays from 9:00 am to 12:00 pm at our Donation Center (450 Gold Pass Heights).

Click here to learn more.

What do you do with "overflow" donated items at the Donation Center?

We like to reassure donors that when you give to Partners in Housing, your donated items to our Donation Center will go to an individual in need. “Overflow Donations” are items donated to our Donation Center that we are unable to give to families for a variety of reasons. This may be due to limited space, we may already have enough of the item donated, or it may not work well with the needs of Partners in Housing families. When this situation arises, we pass the donated items along to one of our “Overflow Organizations”.  Currently, we “Overflow” to Native American Ministries, Zambia Mission Fund, GoodWill, PCs for People, and the Humane Society of Colorado Springs.

If you would like to be considered as one of Partners in Housing’s Overflow Organizations for donated items, please reach out to Jenni Cornella, Partners in Housing’s In-Kind Donation Coordinator at jcornella@partnersinhousing.org.

What volunteer opportunities are available?

We have a variety of positions for different personalities and abilities!

Check out our volunteer page for available positions, and fill out the form at the bottom of the page to get in touch with our volunteer manager!